I was scheduled for hand surgery at 10 AM. This clinic insisted I arrive at 7:30 AM, even though all the paperwork was filled out on line and verified by a phone call. This means a 2 1/2 hour wait in a freezing cold room before surgery. OK, but the breaker is, they insist that my wife wait, on premise, the whole time. I have had two hand surgeries here before and both times they had no problem calling her when I was ready. We only live about 5 minutes away. As we care for her 102 year old mother, it is impossible for her to wait 3 to 4 hours on premise. The only person who can over ride this "policy" is the "head nurse". She doesn't arrive at work that early, so no approval could be given. Be aware that this clinic's "pollcies" are carved in stone and, in my opinion, rather ridiculous.