It's about the same quality as any other chain. Not much wow factor in the cuts because they don't put much effort in. Shorter on sides fading down? Oh, so like a 4 on the sides! Um, no. I could do 1 setting on sides and another on top in my bathroom for the males in my house for that. Another reason for 3 stars is the constant talking the ladies did with each other about personal stuff. Everyone looked like they got their $15 haircuts when done.