When I entered the Jungle Zone I was immediately greeted and asked what they could do for me. I told them I was here to get my cartilage pierced. I was told the price and that the price included the jewelry. Very reasonable pricing pretty jewelry. The next thing that I really paid attention to was at the store was clean, smelled incredible and the employees dressed nicely. The decor of the store is fun and interesting. Lots of things to buy, not just beautiful body jewelry. As I was filling out my paperwork the piercer Jordan showed me my jewelry options, and explained the procedure to me and said give him just a minute and he'll call me right back. After my paperwork was complete he did call me back and under 3 minutes I was pierced and very pleased with my cartilage piercing. I was given a after care instruction sheet that is easy to understand and follow. I highly recommend the Jungle Zone, it's staff, the piercer and it's great selection of body jewelry.