I went to the Thompson peak locationa nd became a fan even reffered my mom which got me $5 off next visit. Well my next visit was the local b/c well its way closer to where I live. She did listen well to what i wanted but just didn't do a great job on my brows. I mean i have had worse but this was eh ok. She made me bleed and thats not cool! I would though give her 3.5 stars b/c very nice. Now the check out was a nightmare. Very pushy sales girls! Pushed to make next appointment which is fine but when i said my schedule was changing and i called they kept pushing! not to mention product after product and packages. I get they have to tell you but it was too much! Don't make me feel bad for it. I may try again, at the first location.