| rev:text
| - *Edit 5/30/11:
I was mistakenly given Mojgan's name. If Mojgan ever reads this I profusely apologize!! I've heard that Mojgan is nothing but sweet and helpful. I don't know the name of the awful S.A. at this store but I know that she is tall with short dark hair and some kind of European accent who has a sour expression on her face.*
*Edit 2/28/12:
Veronica has moved and no longer works for the company :( The other sales associate I like is Linda if she is still there. Very nice woman and always encourages people to try on their shoes.
The people who work at this location (and most of the CL boutiques come to think about it) are not the friendliest yet there is one particular person who brings this store down to one star. Her name is Mojgan (not sure if it's spelled correctly but she's the one with the accent), and she is one of the worst sales associates that I have ever encountered in my life and made my last trip to the store such a disappointment. Even walking out empty-handed you should leave with that kid in a candy store feeling after being surrounded by all those beautiful shoes, but I left with a bad taste in my mouth instead.
Mojgan was not very helpful and seemed unwilling to answer questions and find availability of requested styles. When she did answer a question, she was very short and often did not answer the question correctly, as if she were answering a totally different question than what was actually asked. She came off as not very knowledgeable on product and product availability which is unacceptable when your customers are more informed and knowledgeable than the sales associates. And I've heard that she's the manager of this store. If so, unbelievable! I asked for a particular shoe which she said they didn't have only to see minutes later someone trying them on in the store! She could have at least told me that they had the shoe, just not in my size. She made it seem like she did not care for my business or the other person I was with (who happens to own countless pairs of "Loubs"), which is fine because I do not plan on ever giving them any of my business. I'm turned off to the whole brand now, but it's okay because I have discovered other brands that are sexier, edgier, and less expensive than Louboutins. Not to mention more comfortable!
Never again, Las Vegas boutique! However, if you are after some Loubs and must go to this location, go see the young, blonde sales associate who works there. I believe her name is Veronica. She is the most pleasant and helpful sales associate at the store.
|