I was really excited to visit this place since it opened up but was very disappointed after. I went on a Saturday night around 10:30pm. Note; there is a ton of construction going on around the place. They do check ID so have it ready at the door. Once inside the décor was a mixed between strike city and hickory tavern restaurant. We decided to get a bowling lane and order food there.
The Staff registering the bowl lanes were polite and helpful but seem nervous about not making mistakes. Which they did with us by not letting us know which lane to go to. Note: this was out first time here so we don't were to go. I asked her which lane are we supposed to be at and she kept apologizing and told me to hold on. I ended up figuring it out on my own and just confirmed it with her.
Once we got to our assigned lane we got our balls to bowl and were looking for a waitress to assist us. No one came! So I decide to bowl and keep an eye out for a waitress, still no one came! Then to top that the bowling lane wasn't gloss properly so it would make you trip up if you tried to roll your ball. We were so hungry for food with no service that I didn't even mention that to the staff.
I decided to look for someone to serve us at the bar and still I got no service!!! All of the staff seem so concerned with talking with each other instead of trying to serve a customer. So by this time I was upset and went looking for a manager that I have to wait even longer for. Once she did arrive I explained to her that we haven't had service since we go to our lane. She apologized and said she would handle it but that's what she is supposed to do. By this time, I already had a sour taste in my mouth about the place.
She tried to smooth it over more by giving us an extra game of bowling but I ended up sending 73.00 that night on bowling and food. So comping me a game means nothing to me. All I will say is first impressions last impressions and I will not be going back again. I have been to many mixed entertainment establishments (Strike City, Ten Lanes, etc.) and by far this is the worse.