So almost a year ago I contacted Caesars Entertainment, after giving up on their customer service responding to the issues I had, I told then to remove me from all systems, marketing lists etc.
A couple weeks ago, after booking a trip at non-caesar properties I get a call offering me free night at a caesars property. Explained to the guy that I requested to NEVER be contact by them again. He apologized and continued to offer me 3 free nights. Told him I had no interest and that they would need to make me a crazy offer to continue setting foot on their property again. I also explained free nights meant nothing as I can stay anywhere I want for free whenever I want. He said he would talk to his boss.
The next day I check my email and low and behold I have 7 days booked at Plant Hollywood. WTF.....
I've now made multiple attempts to contact the corporate office to get to the bottom of this and have had no replies.
Stay away from the strip.. It's all about the shareholders now days, not you.