The Blue Shuttle - I have a love/hate relationship with this company. Often times when I have to go to Sky Harbor, I need a ride, and rather than bother friends, I take the shuttle. It is an inconvenience, so I don't look forward to it at all. But it has a lot of pluses:
* It is inexpensive
* They have online reservations
* I'm never in a hurry, so I don't have to worry about the time factor
* They always arrive when scheduled
* Driving around town picking people up is a way to see the Scottsdale area
* They cross reference flights and times (and have saved my *ss on an occasion)
* I can leave my car at home
The minuses:
* When arriving at the airport you have to locate a dispatcher
* The dispatcher can be hard to communicate with
* the van's can be kind of shop-worn
* some of the passengers are not very friendly
The drivers epitomize my relationship with Blue Shuttle. Some of them a are great, some are scary, and some seem to have no clue whatsoever. I've had several drivers who have been the most enjoyable people in the world. One of the drivers was so short, she could barely see through the steering wheel. One talked through the corner of his mouth like he had just been released from prison. Another thought he was a NASCAR driver. It's kind of like opening a box of Crackerjacks - you never know what you will get, but it's always fascinating.
I will keep using them unless I find something better, but I will make sure I give myself plenty of leeway on arriving at the airport for departures. And make sure you fasten your seat belts.