No stars. I had the worst experience ever at this so called "fine jeweler" their product is crap, and their service is even worse. A necklace purchased 14 months ago from them is now ruined, by them (during my 6 month warranty inspection/ cleaning) and they refused to do anything...other than suggest I but a new one (not exchange), or spend more money on sending it in only to be lost or ruined, again. I probably would have had better luck at some really really crappy and cheap place, like Claire's boutique where I know the jewelry is cheap. Next time, I'll be taking my business to Jared