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| - Generally, I do not write reviews after visiting a place one time, but this placed forced an exception. My wife and I were heading to a movie at the Harkins theatre next door and wanted a bite to eat before the flick started - so we popped into one of the nearest restaurants Ono Hawaiian BBQ (we talked about Rubio's but decided to try something new). Believe me when I tell you it is not very often that I can not eat the food I have in front of me at dinner time - but this was one of those times (more on that below).
The service at this place was not particularly helpful, but we finally were able to place our order after their employee got off the phone. Several items were out on their menu and two other items had black magic marker on their sign indicating they were permanently out (I understand changing menus, but this did not look particularly professional).
Once we ordered, we choose to sit at one of their high top tables or at least tried to. The first one we sat at was dirty so we moved to the second one but then realized that was dirty too (this is in a restaurant with only one table occupied - should not have have been too busy to keep the place clean. Ditto for the third and fourth high top we tried. So we moved to some round tables on the other side of the restaurant - two of the three were dirty there too and the third was in direct sunshine (can't blame the restaurant for the sun). We did finally find a table with no crumbs, sauce smears or food left on it and sat down. As we were eating one of the employees came out and cleaned one table, got a phone call and never came out for any of the others.
I ordered the seafood noodle soup and my wife ordered some spare ribs. The seafood was not fresh, smelled unpleasant and two of the shrimp in it had not be deveined (not appetizing and I was unable to eat given the smell and the appearance). The same was true of my wife's food - it smelled bad, tasted bad and did not look good. We would have talked to the manager but at this point no one was around (they were all in the back in the kitchen) and it was not clear any of the people there were management level anyway. As I said above, it is pretty rare that I can not even choke down a meal - but we tossed it in the garbage and left (ended up having a bag of popcorn at the movies for dinner).
Just because I am on a roll I will also mention that their shaved ice counter was not open - no big deal but it would have been nice if they had not left brooms and mops as well as boxes sitting out in their restaurant.
All -in-all, bad food, inattentive service, unpleasant smells and a dirty unprofessional looking restaurant combined for a wasted $18 of food. Perhaps we just hit a really bad night for the restaurant, but I know I will not be back.
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