So we decided to give bachi burgers one more try and we were still disappointed. When we arrived , the restaurant was not busy. A couple tables were already eating and one table was having their order taken. We waited at least five minutes before a waiter decided to take our drink orders. We ordered appetizer fries with the drink order. We saw our fries sitting on the hot line for awhile before they were brought to us. And our burgers arrived right after. So much for an appetizer. Sadly the service was worse this time and it really doesn't matter how you order your burger temp ...med , med well and well done are all cooked med rare. The service is slow and inattentive. If I am paying 15$ for a burger I expect better than 2$ burger service. I am always shocked when waiters and waitresses expect big tips when you have to practically beg for an order to be taken, drink refills are ignored and the waiter doesn't bother to see how the food is before the bill is left! It's a shame they aren't reading their reviews, if they were they would know they haven't done a good job training their waiters-- lots of reviews comment on the bad service.