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| - I hate to write a one-star review, but my daughter brought her car here for an oil change and left with two new brake rotor packages and a $330 bill. And then about 32 hours later on a Saturday evening, the brake on one wheel came lose on the Parkway on her way to work, banging up and down on the rotor with every bump. Finally, in the parking lot at Monroeville Mall, the caliper flipped all the way back while in reverse, grinding against the inside of the wheel. I drove out and switched cars with her, then spent an hour in the parking lot in a mini-blizzard, trying to figure out how to put the thing back on well enough to drive it home slowly. I managed to get it home, grinding all the way, and brought it back to them on Monday. It turned out a bolt was missing entirely. They of course fixed it for free, but made it seem like they were doing us a favor. No apologies even for the time we wasted, the danger they put my daughter in, or the general hassle for me trying to fix it in a dark parking lot in the snow.
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