Disorganized staff. Cocktail tasty but ridiculously small for 10 bucks. Incredibly loud given the relatively small size. Instead of the advertised live music we were "entertained" by the announcer for an Amex company party we had apparently become a part of (there is no separate room for private parties). The spicy tots were exactly what you'd expect--if they were made in a college dorm room. Bruschetta was fair at best. Didn't stay to try any of the grilled cheeses due to the lack of ambience. Giving two stars instead of only one because the staff, though somewhat clueless, was very pleasant.