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  • Ever since Aurelio's closed I was in search of a new favorite pizza place and I was so happy I found Metro Pizza at first! They are absolutely delicious and one of the best delivery pizza places. However... I've only had one problem with Metro, and that was when a girl who took my order did not make note that it was delivery, and after 1 1/2 hours of waiting, I called back to see what was taking so long because usually it only takes 45 minutes. When I called back she was very rude and did not believe she was wrong at all, and when I asked to speak to the manager she deflected. When I spoke with the manager they offered to remake the pizza but still charge me the insane delivery price! He was not helpful at all, and one of the worst managements I've talked to. I informed him that although I personally think I should get a fresh pizza AND free delivery ($10 fee) he got aggressive. I accepted my situation and waited for my fresh pizza. When it was FINALLY delivered 2 1/2 hours since my original phone call, it was not fresh at all and tasted like cardboard. Aside from the rude manager and employee, the pizzas are very delicious! But fees and pizzas are waaaay too overpriced.
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