Stayed here for two nights during a recent trip to Cleveland. Dropped my car off with the valet.
Check in only took a minute. My room was on the 7th floor. Room was clean and overall comfortable. However, the bed was to mushy for my liking - I prefer a very firm mattress. Played havoc with my back.
AC in the room worked well. Flat panel TV had a number of HD channels. Internet service was free - but it sucked. It was so very slow. Then I noticed a letter stating that they were upgrading the internet access for the hotel - and that until the upgrade is complete - the internet access is free. Kind of strange - give the guests free access to crappy service! When the upgrade is completed - then they will charge a fee again. There was also a small fridge in my room.
All of the employees I encountered were very friendly. There is a small convenience store on the main level where you can get coffee, sodas, bottled water, snacks, toiletries and such.
On the main level - there is also a bar named "Jake's" and a restaurant called "David's." Food is pretty good for hotel food in both of these joints.