Waited over 30 minutes today to get my car back and it was STILL dirty. When you pay for the premium wash you expect it be clean. The shammy they used was obviously dirty. I took it back around and asked them to fix it up. They gave me attitude and They offered to "wipe it down" because they were too busy and it was a Sunday. Very disappointed. I usually tip decently too but not only did I not tip, I will not be returning!