We initially signed up with JPG Security in September and recently moved our service to our new home. Jim made the initial appointment very quickly and was very flexible with dates and times that worked around our schedule. Jim was very knowledgable and answered all of our questions and concerns. He has to be one of the nicest guys I've ever met and helped put our minds at ease with our home security. The installation tech, Nick, was just as knowledgable and friendly. Our experience with our first system and the new house system has been outstanding. We would recommend his company to any friends and family. Jim was very honest and helpful which made our experience wonderful. Thank you, Jim!