On my first Visit on Bell I was sitting in lobby and I had to use restroom really really bad. So I asked where were the restrooms. After locating I knocked on door however it was occupied. This facility does have a staff only restroom. To avoid having a accident I immediately used the staff only restroom. Well as I was leaving the male staff existing the guest restroom decided to scroll me and let me know that I used the staff restroom I explained that it was an emergency and I would not have had to use if he were not in there as long as he was. Second visit this same front desk male staff member decided to let me know that next time I arrived that I had to be there before 2:30 or I could not be seen. I looked at the clock on the wall and it was 2:28. So I decided to drive out to the Tempe locating for a few weeks. The wait is longer but they are always courteous and polite. So I did this for a few weeks and then decided to go back. Thank You Jesus someone was sitting with him at the desk and he was so preoccupied on his cellphone that I did not need to speak to him.