I have to say I am always hesitant trying out any new groomer. I was very pleasantly surprised and happy with this new groomer for my Shih tzu!!! I have had many grooming struggles throughout the valley since my favorite groomer moved and have been searching for a new groomer since she left. I had a very bad experience with another groomer her in town who butchered my dog and didn't even finish and have been scared to try another groomer!! I came into this business and spoke to the owner Dru who was very nice and sat on the floor with my dog. Dru got to know my dog Nico a little and we chatted about all of my concerns and my past experiences. She was receptive to my concerns and reassured me that they would have no problem grooming him after her interaction with him. On his grooming day the receptionist Niki was very pleasant and welcoming. He was groomed by Erin, and I was vey pleased when I picked him up. His demeanor and attitude was great. He was happy. His haircut was excellent. His nails were cut, and he had a cute bandana on. I couldn't be happier. I was very stressed and nervous leaving him there that day and was expecting a phone call but to my surprise everything went great! Thank you Dru and Erin for making Nico's grooming a success and hope to see you again in the future!!