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  • I rent from fox all the time and I just had a crazy experience with being charged twice for a day that I extended. Now I know some people would be pissed BUT I called customer service and it was taken care of. No stress. Now with regards to the service here, I like it. I haven't had a bad experience and yes, there is a wait to check-in and get your car but what do you expect, there are a lot of people traveling to Vegas and I've rented at the McCarran airport where all the car rental places are and the wait was actually longer than what I would wait here at fox. The people are nice and smile and they will tell you to get insurance but if you say no they won't force it. It's their job people! And then I get a car that is cheap on gas and reliable and the bonus is it was cheap to rent compared to most car rental places. So there really isn't much to complain about. I like the location because at least, when you're returning the car you can get any cheap gas company nearby unlike at the McCarran car rental place, it's near one gas station THAT charges an arm and a leg for gas. So overall, I like fox and regardless of bad experiences other people have had, I will continue renting here.
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