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  • My biggest concern, and my complaint to the men cleaning my carpet, was that they don't wear any protection over their shoes. I asked them to cover their shoes but they wouldn't do it. He told me he would not walk over my carpet after it was wet. Well, guess what? They did walk on my carpet after it was cleaned and was wet. Can you say, "No tip?" I used a Groupon that cost $85 for 5 rooms. I ended up spending an additional $55 for a hallway and over sized rooms. The up charge on an over-sized room is $20. So the Groupon was not such a fantastic deal. The cleaning job was just OK. They also asked me to review their cleaning service but not on Yelp. They do try to sell you additional services but it was not a hard sell. They also told me next time I would get my whole house (1800 square feet of carpet) cleaned, which is three additional rooms, for $149. What??? I just spent that amount to clean half my house and now you are willing to do additional rooms for that price? Sir Carpet, tell your guys to wear something over their street shoes when they are cleaning carpets. It is very unprofessional for your workers to walk on newly cleaned and wet carpet with their street shoes on.
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