| rev:text
| - This place deserves more than 3 stars.
I've been here for dinner twice - on a Friday and a Saturday. Saturday dinner was pretty busy, but service and quality stayed reliably at a high standard.
Service staff was very nice and prompt. They're usually very visible and attentive. They will refill your drinks quickly. A head waiter/manager type of person came around to check up on customers - which is always a good sign.
The food was pretty good, too. I'm not expecting the best cuts of lean meats here. The meat you pick was frozen as expected - and that is fine. It's stirfry, frozen is fine. I did wish the meat was sliced thinner by the supplier. But for what it was - it was good. Though they're missing out on an offering of lamb, they did have the other types of proteins usually included in a Mongolian grill. So the ingredient bar is good enough. They have 20 sauces ready for your choosing. I know what I liked in my stirfry, but they offer sauce recipes to help you out.
* They actively try to keep the ingredient bar as clean as possible. During busy times it gets a little disarrayed - but it's not like cleaning staff are ignoring their duties. They clean and refill the food often.
The grill itself is run in as efficient manner as one can imagine when grilling an entire restaurant's meals. Be forewarned that when it gets busy you can have a line of 10 ppl waiting to put their raw ingredients in with the grill. Bring a friend to talk to or a phone! Though the food quality was pretty good at the end, one problem is that the cooking time is too long - usually to cook through the meat. Since they are not adding some sort of liquid (a salty broth would be nice) during the cooking process, the starches just start overcooking and a lot of it gets stuck on the grill. This affect is really visible when the grill is at full capacity and only 3-4 chefs are working. A positive is that they won't bother to give you the burned noodle parts. The chefs, though young like from college, were very polite and seemed to have a lot of fun grilling. So they're doing a pretty good job.
* There's reviews mentioning that when chefs lose their spatulas to the floor, they'll re-use it. .... ???? That sounds preposterous. They are surrounded by 15 customers watching them cook their food. Anyways I actively checked every time a utensil fell to the floor to see where they ended up. The end up in the dirty dishes bin.
* Spatulas ARE re-used for working between different customers' foods. I think that is fine. They scrape the spatulas between customers, at least. This does mean if you have any food allergies you need to make sure to mention it. AFAIK they have a system for this since the wait staff do ask if you have food allergies before you go up.
The food was yummy when I ate it.
They have those 100 flavor soda machines so their drink selection is full of variety. Every time I asked to change flavors the waiter was prompt to get it.
Is $13 for this dinner buffet a smart choice? Yes. I cook sometimes and I eat out sometimes. Cooking up a stirfry is going to be cheaper, but sometimes you're lazy. If you're lazy, you're going to eat out. I've tried so many places in West Madison. You're putting in at least $10 anywhere else just for an entree. I think HuHot is the best value for my money if I'm looking for a good sitr-fry and I'm ready to eat to my heart's content. All the staff so far have been very polite - and it was a great experience to come out having my stir-fry cravings fulfilled.
I hope their service continues at the level I've experienced.
Fun stuff: A great sauce mix: Soy sauce, garlic, chili garlic sauce, chili oil.
Simple but delicious in your mouth.
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