This was my first experience with GH Johnson. I ordered 2 sofas that are made by Kincaid. I left a minimal deposit in comparison to the full amount. I was told 6-8 weeks delivery. I have never seen this sofa in real life but Patrick and Mark just made me totally comfortable as they allowed me to take home the fabric sets. I mean not just 1 book, but about 8 huge designer books loaded with samples. I only saw the sofas online and Mark assured me they can get for me. Despite a wait which was a bit longer than 8 weeks, I was thrilled when I went in and saw my finished pieces. I had them picked up and all the staff, were totally friendly, comfortable and helpful. I wa taken to the loading dock to look at my pieces. I was stunned at how beautiful they are. Honestly the negative blogging threw me for a teeny curve but for me it all just came together accordingly- besides, you have to see for yourself. I'm not easily pulled in by negative remarks. A little common sense here with some of my own research on the company: 1) you have to judge for yourself 2) keep a mature attitude
with a realistic perspective- these guys aren't a mom n pop shop- they work with custom mfg as well have years of working relationships with some other brand names...3) they know their products and know the system 4) nothing is fabricated overnight 5) selection?!!! U kidding me? So much to choose from 5) extremely friendly, confident non commissioned staff, knowledgeable in ThEiR business... ( we know nothing about a business THEY have been in for decades...) 6) a small deposit was acceptable on my part and the PRICE was not even close to quotes I received from local furniture 'stores' 7)my 2 sofas are beautiful! Exactly what I pictured except even larger in real life.couches are Kincaid Carson sofas which I had made for well under 4k. Yes 2 upscale sofas (curved I -may add)
Thank you Mark & Patrick.
Anna.