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  • I've come here for several years, and this place is usually a great deal--I have never had a bad haircut until just now. The student who cut my hair today was obviously very new to the floor, and every time the instructor came over, she had to remind her to do some really basic things--hold the comb straight when using it as a guide for the bottom hairline, make sure your eyes are level with the hairline, etc. Stuff I assume they were taught in classes before even being allowed on the floor. The student didn't listen to half the things the instructor said, and by the end just seemed to want to get it over with. Towards the end she was listlessly making cuts and pausing, humming to herself while looking off elsewhere. I don't know if she cared about fixing the uneven, too-short mess she initially made, but it definitely felt to me like she didn't care. The cut turned out ok (although way shorter than I wanted), but I do wish the instructor had been more of a presence when it became apparent after the 2nd time the student brought her over to check her work that the student was not taking her direction very well. I get that this is a school and they give the students some leeway to make mistakes so they can learn, but this student was obviously in need of more supervision--the customer's cut being even and near the requested length should have taken priority in this case. Anyway, I used to come here when I was in college because I couldn't afford anything else, and have continued coming because the cuts usually ranged from satisfactory to great, but I think this experience has put me off forever. I can afford (and deserve) better haircuts from experienced professionals now.
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