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http://www.openvoc.eu/poi#funnyReviews
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  • Brought my family here from out of town...service was horrendous. Our night started on the 2nd floor with a server who didn't know what Stoli was...literally, no idea that it was a vodka. After 5 of us drank all of our water...we had to prompt her to bring us l more...especially since drinks were forgotten about and took forever to arrive at the table. After waiting 30 minutes for our dinners to arrive, the "manager," if you'd call her that, came to our table to tell us they were out of an ingredient used in one of the daily specials we ordered...she said they were substituting said ingredient for mushrooms. When the 2 people in my party that ordered the dish both said they didn't want mushrooms in their dish, the manager had to go ask the chef if that was ok. Since when do we live in a world where the chef tells you if you will or will not be eating a certain ingredient...like they didn't have an option? Not to mention the fact that our dinners should have been on the table at that point...not even started yet I'm assuming. Food was actually pretty good when it finally made it to the table...except for the fact that the server told us if we wanted a different dressing for our salad that we ordered SOS that we would be charged. So we have to pay extra because your gross pesto dressing just isn't cutting it? Cool. $2 for a tablespoon worth of dressing. Anywho...when the bill came, we asked her to split it evenly 3 ways with our credit cards. This is a simple operation for any operating system...I know because I work in the restaurant industry. She somehow charged 2 of us for $50 and 1 of us $100. It was pretty obvious that this restaurant needs some tweeking. When I spoke to the manager on the way out the door she could have cared less. I guess that's what these types of restaurants are turning into now...they just don't care about the quality of the service or the satisfaction of the customers...because people are going to go there regardless. Bad experiences are shrugged off and ignored because their sales are good and the money is coming through the door. Pretty sad if you ask me. The manager didn't even try to make things right...and she never did a single table check to see how things were going with our meal and service. Needless to say we were not impressed...and we will not return. Not that it matters to them...
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