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  • Regardless of how impeccable the service, I won't eat anything but the cheesy bread here voluntarily. ...and I have eaten here a LOT. This place is fairly easy to find: it's in the outdoor segment of Chandler Fashion Center, and is by the parking lot. The decor is awesome...seriously, amazing. Every seating area is unique and has its own charm. From a romantic date to a huge familly, there is an area of the seating chart that is meant for you. I love it...it helps me get through dinner, honestly. The meals all come with the bread, salad, and spumoni (italian neopolitan ice cream), so you pay for everything in the price of your entree...honestly, that's a good deal. The wait staff is phenomenal; they're always helpful, friendly, there when you want them, yet unobtrusive and quiet. We've stopped the manager several times to praise an employee's outstanding service, so they are making the right hiring decisions. The first time we ate here, I had ravioli and hubs had the rich meat sauce spaghetti. It was easily the least flavorful ravioli I have ever eaten. The saucing was sparse and had no boldness. I'm not a huge fan of the sourdough bread. The spumoni was FANTASTIC, but that was after I hated all the food and hey, I already love ice cream. On the opposite end, my husband LOVED his food. I tried it and thought it was the most boring spaghetti I have ever eaten. There was nothing rich or meaty about the sauce--I personally think jar spaghetti sauce tastes better. Second time, had the spaghetti squash; this was better, but just was interesting texturally more than taste wise. This time we had the cheesy garlic bread. THIS is their best item. It's melty, cheesy, garlicy wonderful on a still crisp perfect loaf. I ate this happily and finally had a good mood after coming here. Third time I tried the spaghetti with the light sauce, also same thing: it's so BLAND! Seriously, I would guess that only those recovering or on plain diets would like this food...I can't fathom why my husband likes it (he keeps picking it when it's his turn, which is why I keep giving other menu items a chance...I have no choice except not to eat!). I LOVED OSF in Houston, Texas, so I don't know what is up with this location, but it is just such bland food! I don't like the lasagna, spaghetti, ravioli...so what exactly is the point of eating here??? I love my husband, that's basically it. I've started getting takeout here so he can eat his boring spaghetti and I can pick up authentic Italian from elsewhere. I feel badly because this place has such a good atmosphere and great staff, but I just don't care for the food. I've had spaghetti, ravioli, and lasagna in Italy repeatedly, so maybe I just prefer the fresh flavorful experience and can't resign myself to this place's humdrum attitude toward food. I still say save your $40 and go to Vincitorio's!!!
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