Very dissatisfied. We had two cars we were looking at, great price and good condition. We were there when they opened and drove both. Told the rep that we would make a decision today. Later on that afternoon we put a finance app in with them and told them our choice between the two cars. One hour later we called to see what the status was and we were told both cars we were looking at were sold. Someone had put a deposit down on them. We weren't told a deposit was necessary to hold the vehicles otherwise we would have done that. We felt very betrayed especially when you have your heart set on a certain vehicle. It's either lack of professionalism or disregard for customer service but beware of these guys.