Why did I give this Pizza Hut 5 stars?
1) First and foremost, consistently friendly staff. Sad to say, but nowadays this sticks out. I lost count on how many times I have left an establishment and said "thank you" to utter silence (Hint: It should be the other way around) Half the time when I thank a server these days, their response is "yep." Not "you're welcome" but "yep." The staff at this location has always been engaged and polite.
2) Pizza is consistently great.
That's enough to warrant five stars in my book.