I'm here way too often..
My go-to order:
-half chicken half steak burrito bowl with brown rice, pinto beans, corn, lettuce, cheese and sour cream
I recently discovered that sour cream makes a world of difference, it's SO much better with it.
The service at this location is always on-point. Especially because of the location, there's always a line up but the staff get through it quick. My only complaint is that they generally don't give you much of anything and they rarely ever REALLY fill the bowl up for you. I asked for more rice once and the staff gave me lots so that was cool!
In terms of cleanliness, I would give this place 2.5-3/5. Since there's lot of people in and out, the seating area isn't always up to par so I usually take my food to go.
TLDR: get the half chicken half steak bowl and don't freak out when you see a long line!