The older lady at the front does not have good customer service at all. The pizza tastes frozen and does not taste like New York pizza at all. The pizza state like the pizza I use to eat in elementary school. The rest of the items are salty. Me and my family came here and no one likes the pizza or the beef patty. The wings are ok. The location lacks customer service and only caters to specific individuals and does not care about if "they" mess up your order they will not give you your money back. I never heard of that, especially it is is the restaurants fault. They do not have any type of reward program or any incentives to keep there customers coming back. Good Luck!