I stayed there over the weekend, and was in a rush by the bride to get packed and out of the door in the morning, so we could check out and leaving for the wedding. I did not grab my sunglasses ($200) and a designer bracket ($300). I called right after the wedding to report them being left in the room, house keeping said they would look for them and call me back.
No one called me back. I called again the next day. They said they would ask and look again. No one called me back. I called again today, and had to leave a message.
Beyond coming to the realization that all my items are gone, probably stolen by housekeeping, the customer service trying to hunt them down is unprofessional and poor.
Will not return.