I know it's a chain-get over it. The food is always hot and I like the fact my food is brought to my table instead of hanging out and waiting for my # to be called. I also like how they have the calories for each of their items posted on the big board. Makes healthy decisions easier to make. Most of their combos are over 1000 calories so choose wisely. Oh, and just because it says salad, doesn't mean it's low calorie.