This was the first place we went to get dinner in Vegas... because I love Japanese food and it was highly rated with just two dollar signs on yelp. Im not sure how they got two dollar signs on yelp because one piece of uni was $8 before taxes... where in most places its usually about $6-$8 for two pieces. I went ahead and ordered it anyway because I love uni but as soon as I tasted it, it wasn't as good as the other places I normally go to.. you'd think for the price it would at least be comparable but it was far from it... and I dont remember seeing on the menu where they source their uni. I also ordered the Aria O - which was recommended by our original server, it's one of their more popular rolls... unfortunately, after almost waiting for two hours, it never came. The manager and our main server were very nice and kept on apologizing about the mishap - where half of our orders never came out even after almost two hours of waiting.
Me and my friends were hungry, upset and to add insult to injury - one of their male servers that handed us the tuna tartare gave us attitude. Im not sure if he was having a bad day or maybe he thought we were just a bunch of complainers but he should've seen/ known that his manager is already trying to do service recovery and he just made the whole experience from bad to worse after almost slamming that bowl of tuna tartare on our table and giving us so much attitude - we were a group of 6 girls and everyone saw and felt the attitude he gave us.
The manager ended up not charging us for the food that 3 of my friends got and offered to take care of us if we came back but most of us were traumatized with the experience and just opted out.