I'm familiar with this place from Los Angeles. I had great service when I came. They were a little out of sorts/ unorganized but it was opening weekend so I expected some hiccups.
I like the burgers. The manly fries are killer. Ice cream sandwich with mint chip was good as well.
I'm sure you could probably customize some burgers to your liking if the menu items don't tickle your fancy.
I will definitely come back.