I am new to the area so I am not familiar with getting around comfortably. They never called to confirm my appointment. It turns out they entered my number incorrectly and never jotted down my email address.
I had an 11am appointment. I showed 5 minutes past 11am. The receptionist said she needed to ask the doctor to see if she could see me. She then says they will see me but needs to take my co-pay. Immidiately after she takes my co-pay she says the doctor won't see me and that i have to reschedule.
I asked the receptionist for my money back which luckily they voided and I was able to receive a reciept.
Bottom line, I felt like I was treated unfairly. I'm not sure if its because I am a new patient but this place did a great job of making me feel insignificant. I have never been treated so awfully at a doctors office.
If you are a new patient, you should look to go somewhere else.