When you enter restaurant it smells horrible. That is a first sign of disgust. Food has an after taste. Manager/owners could careless about customer satisfaction. I ordered steak & broccoli. Food came out and the meat was bloody. I do not eat nor did I order medium rare food. After Lisa brought out the food I told her the steaked looked disgusting and she threw my plate and walked off. I asked for a refund and she told me I was not getting my money back b/c she cooked me two plates. No, I wanted my money back b/c I was treated poorly. Aftet calling both locations I decided to call back. She lied & said I said the food looked like shit. "What?" I never; never used those words. That was her way of covering her butt. Will never eat there again.