Wow the negativity on here is absolutely absurd.
Firstly, the cannister TELLS YOU PER OUNCE how much you pay. All you have to do is watch the digital scale.
Second, not being able to buy a trial size of tea? What???? I've never had this problem.
The staff is extremely courteous. They're very well versed on their teas and blends and benefits of each. I tell them what I'm looking for and they point me in the right direction. I even get a chance to have a cup of hot or cold tea on my way out. This place is foolproof.
You've got to try it out to believe it.