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  • UPDATE: Hot Rod was extremely accommodating to resolve my issue quickly! My experience started out very well as the man running the counter was extremely helpful and knowledgeable, and assured me the piercer would help me figure out how exactly to place the piercing. 5 stars to that guy. The man who was in the office and came in a couple times while I was getting my piercings was also quite kind and helpful. Once I got back to get my piercings (two helix piercings) the man doing the piercing (Jerry, I believe?) drew dots on my ear without talking to me about what I wanted at all (just two dots that he thought would look good) and then became very impatient when I explained that that wasn't what I had in mind. He continued to barely move the dots and tell me and my friend that we didn't have his "vision" and that "vision" wasn't something that could be taught, etc, etc. He expressed multiple times his impatience with us, even making fun of the way we phrased things (we're not professional piercers, we don't know all the lingo - sorry!) and implying that we didn't understand the "angle of my ear" (ears have multiple angles...) Both my friend and I were very uncomfortable throughout the situation. Looking back, I wish I had left and not gotten the piercings, as I felt rushed and pressured and they're not what I wanted at all.
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