This place is an absolute nightmare in terms of getting what you ordered and what actually shows up. These payasos were outsourced from The Flower Factory and did a horrible job, twice. I ordered a very big and full bouquet of roses and other pretty pink flowers in a nice square rounded modern vase. What showed up was less than a dozen bruised roses with purple carnations (scratches head, that wasn't in the arrangement) and to top it off a very ugly dirty round vase with a tacky pink ribbon. Also not in the arrangement.
I called them up to complain and was told it would be fixed the next day. They showed me a picture of what I ordered and I confirmed that was it. How hard is it to follow a recipe? Apparently very hard for A A Apple because they got it wrong the next day, too. I appreciated the dozen roses that were ordered but they put it in the wrong vase again and it was just not as full and not what I ordered. Very disappointed. These people need to get out of the flower game.
Now here's the Cherry on the cake. They came late both times in delivering! Even after I reminded them of the window and also with attitude the second time demanding the wrong bouquet back and trying to leave with second one, too. Tacky! All with a nasty disposition.
Very unhappy with this place as a sender and my friend is upset as well because of the unprofessional behavior.