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  • I'm not sure when the food quality dropped off from the last yelp event we attended at the Green Tree location and yesterday's visit to the Pleasant Hills location, but The OG is back to their usual, boring self save for the interactive table computers you now get to play with. You actually order your own appetizers without any waitress interaction. Wow, isn't THAT what you've always wanted? Let's go out to a restaurant and listen to loud talkers & screaming babies while we quietly order our own food... Nope, I'm NOT a fan. We had been craving pasta for some time now so when my wife suggested the OG last night, I said, Let's GO! We were seated promptly as they weren't very busy but unlike other restaurants where they try to seat you NOT on top of other diners, here they led us, or as it actually looked, they HERDED US, into the back corner of the restaurant. The front half was pretty deserted, but they wanted us to sit right up next to a table of 'fillers'. You know the type- the people that sit down, adjust the table to their preference, spread their chairs out till their short dinosaur arms can barely reach the table, but so that their belly actually fits in between the table & their spine, completely inconsiderate of other diners... Yea- the hostess tried to seat us butted right up against their table. Nope, I don't think so. We suggested another table, leaving that one as a buffer zone. Here a friendly waitress came over and made us feel very welcome. She introduced us to 'table-tron' which I declined, and asked if she would mind it all that much taking our order herself. She politely accepted but still had to enter our appetizer order into table-tron. Then I told her we were even ready to order our entrees, which she said don't get entered into table-tron but get written down and hand delivered to the kitchen. Let me jump ahead, if I may... Why is it that restaurants NEVER ask you if you are ready for your entrees? They deliver the App then mid-bite race back to the kitchen to pick up your entrees... Our App was a combo calamari (which was DELICIOUS), crab stuffed shrooms and fried zucchini. The shrooms were still bubbling from the broiler when delivered and the zucchini were as hot as molten lava. We had just enough time to take a couple bites of calamari and I burned my tongue off on a zucchini when the waitress delivered the entrees. Wow, that was a good thing because (sarcasm alert) I CERTAINLY didn't want to actually eat the App right there in the store. On to the Entrees... Kim ordered the create your own pasta and added sausage links & meatballs, yes, I laughed because I knew she would be full even before the entrĂ©e arrived. Hers came out looking like the angel hair which she specially ordered had been in the water SO long it was swelled to the size of regular spaghetti... but it was DRY. Of course it had the sauce & sausage & meatballs on it but do they keep their pasta under a heatlamp drying out till someone orders it, then they dump it on & send it out? The sausage tasted decent but the meatballs were straight from Sysco. Why order them out when they taste exactly the same if you cook them at home? I order the tour of Italy. Penne with some kind of orange sauce, chicken with moz & provo cheese and lasagna. The chicken was some sort of combination between grilled breast and chix patty. It was about as big as a fist but perfectly thin, about a half inch thick. Do they slice it on a deli meat slicer? Looks like it. The lasagna was not what I was expecting. Stouffers lasagna comes out of the pan looking better than this stuff. It almost looked like they took a tablespoon of ricotta and plated it, layed a 4" piece of noodle over it, added a little sauce & repeated one more time. This display of non-Italian cooking would send every single REAL Italian into cardiac arrest. Even my mother who has absolutely no Italian in her blood-line makes a Rolls Royce compared to this Hugo. The salad is the only reason I would return to this location, as the breadsticks are again disappointing. They taste like Sysco as well, frozen not fresh, dense & not light & airy, warmed in an oven. Add the OG to the list of places not to go back to. I'd rather spend the 3 hours in the kitchen with my wife making us exactly what we want instead of being disappointed with this 'Corporate Imitation Italian' ever again...
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