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| - Actually I was a little disappointed....But first I will start with what I thought was good!
I called as most people do because I had a blocked sewer, and water was backing up into my bathroom and going down my basement stairs. I needed someone right away. When I called they gave me a time of about 2-3 hrs I said okay, what could I do? they actually called back and said someone would be there with in the hour...okay better! That's the good part....when the first person got there he assessed the problem, and then gave me a price of $850.00 to snake the drain...needless to to say I was appalled, I said that's ridiculous, I can't afford that, you advertising says that a sewer cleaning is $189.00, He tells me its because they can not find my clean-out from out side the house, and the clean-out inside the house was very high and it will be harder to do. So I say when I had this problems a few years ago it was about $400.00 the and I though that was high, I guess I was going to have to try and find someone else. He then said well with coupons and such I can probably get it down to $600.00, I still though it was to high and even though I felt as though I was being taken advantage of, cause I was at their mercy...I had no choice but to say go ahead. So they did what needed to do to fix it at that point. Then after a while they asked me to come down to the basement, to show me what the camera that they do ( at no extra cost, LOL yea right! ) was showing.
That I had a broken pipe and it needed to be repaired...So with that said, I asked how much will that cost? the guy tells me what they will do and it will cost $5000.00 plus they will have to dig up part of my driveway to fix it and everything will be put back, but they are not responsible for fixing the driveway...so I would have to call a Driveway person to do that... probably at minimum of another couple of thousand dollars ( not their words mine)
So long story short...I feel like i was taken advantage of, A.) because I was tat their mercy, and B.) because I am a Senior, which we all know the number one person that gets taken advantage of. Well they did fix the problem temporarily,with out any grantee of course, because I still need to get the real problem fixed... So it cost me $600.00 to tell me that I will have to spend $5000.00 or more.... I'm not sure if I'll use them or someone else... I just DON'T trust anyone anymore!
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