Friday night in the middle of a heatwave and my aircon decides it needs a vacation. These things always seem to happen out of hours. I called up Sun Country since they were so great when I had issues last year. I left a message shortly after 6:30 on Saturday morning and had a call back within 10 minutes. Not only did a tech come out same day, but the repair was done for under 200 bucks on a Saturday! I had braced myself for an out of hours call out fee, or some extra charge, but I only paid for parts (I'm sure there's labor tacked on in the pricing, but it was still completely reasonable). Also, both the office staff and tech were super friendly and professional. These guys really do deserve 6 stars.