Came here with family for the second and I honestly don't understand the hype.
The meat taste good however the more we ordered the thinner the cuts of the meat got. Which I don't understand as I am paying for AYCE. If this is the case then I should've just gone to another kbbq place that would not have skimped out on my orders.
The wait was long 45 minutes which I don't mind if it's for good food. When we got seated we were immediately greeted by a very rude female server. I'm a server myself so I understand what it is like being a server. However the service continued to be ridiculous. They took forever to even take our drink order and it took even longer for the drinks to arrive. Our server just ignored us the whole time. Each time I wanted to order something I basically had to go out of my way to flag down the server which at first didn't bother me because she might have just been overwhelmed but I realized she was going to all the other tables and ignoring us. Everytime I had a question she just snapped at me and was very defensive.
Food was very slow to come out so I honestly just lost my appetite in between the terrible service and the length of time I had to wait for my food.
I will never understand why this place is so popular, I'd rather stick to places that care about their customers.