My problem is with the billing department. My son only went to his routine visits. After his first apt, since he was a NICU baby the doc told me she wanted to see him again but it's not typically when they would see them again. My son was completely fine and after a quick look I was told what I already knew.However,now I'm stuck with an extra bill because it was billed as a well visit, which made me exceed my well visits through my insurance. Sure, this maybe no big deal but I do not have extra at the moment and I have insurance that pays 100%. Had I known I would be exceeding my well visits I would have canceled the apt.