New to posting reviews but had to for this business. From beginning to end superb service. Made a same day appointment and arrived late but was greeted as if I were early. (thank you) My little miniature poodle Sadie was greeted by a most adorable Yorkie, we were then led to the back where she was introduced to more pups who all seemed to be very relaxed. I also noticed that Sadie was not trembling like she used to at her previous groomer. I am so pleased with the results and will be using them from now on. :)