Ergh. Another 3.5 - better than other gelato I've tried in Charlotte. Not just sugary mix-based, like most. I really like the cannoli and the chocolate. I've tried others I do not love... lemon not lemony. Coffee odd. Almond not almondy.
I love family businesses but service can be awkward. Owner seems knowledgeable.
Potential! I'd love to see more flavors, stronger flavors, lower prices. Berries? Chestnut? Ahh I've been spoiled in Rome. (An old place near The Spanish Steps makes me cry.) And seen an explosion of generic low-quality gelato spots in NYC and even Europe.
They seem to use local ingredients here . Yay! Organic?? I hope pesticide free.
Good luck... better than Whole Food gelato. Hope to see improvement.