Where to begin with Jack Astors Rathburn...
I wish I had wrote a review 5-6 years ago about this place because of how DIFFERENT it used to be.
So let me just compensate for that in this review...
5-6 years ago - Jack Astors Rathburn was a good restaurant. The food was solid, the wait staff was great, and it was much quieter on weekends.
The wait staff was so good that they actually remembered us by name and would always know our orders off the top of their head. My friends and I would practically go here almost every weekend and the occasional weekday because of how much we loved the vibe.
Fast forward to Jack Astors TODAY - The restaurant has obviously changed. In my personal opinion, the change was for the worse.
The vibe that I used to get is now long gone. This place is almost always overcrowded. You usually have to wait 20+ minutes to get a seat. The wait staff (which evidently are all young and good looking - probably to try and get repeat visitors) are still very nice but do not seem to care as much as they did when the place first opened.
The food is now TERRIBLE. Burgers taste weird, fries are now dumped into a TINY tin can (which looks ridiculous), the nachos are as salty as the Caribbean Ocean, and the food selection looks like its picked at random (makes no sense whatsoever). Jack Astors has truly lost their identity.
My biggest gripe with this restaurant is the NOISE LEVEL. When you walk into this restaurant, you feel like you've just entered a club. Did I mention that they now have a DJ in the bar section? We have conveniently nicknamed him DJ Jacky Ass. There is absolutely no reason why the music has to be so loud that you cannot even talk to your friends.
Overall, this restaurant has gone downhill. My friends and I no longer go as often as we did for the reasons mentioned above.