Horrible customer service!!! I heard that they had received their Great Lakes Christmas Ale shipment today so I went to purchase some on my lunch hour. I was told I was "not a regular" and therefore was "not able to purchase any". She then hesitantly offered to sell me 1 bottle. Not one 6 pack but ONE bottle. What on earth am I going to do with 1 bottle of beer?! I was also told that this seasonal beer from my hometown would not be on the floor and would "only be sold to regulars". I would have become a "regular" had they sold me the beer since I noticed they had an awesome array of choices. I will never return and will be sure to share my first and last experience with family and friends.