After 3 months of trying to get a brand new washer and dryer from Lowes that actually worked I finally gave up and went to Spencers. It took only 2 minutes before Don Paul asked if we needed help and only another 10 for him to explain the pros and cons of each model, choose the right one for me, pay and set up delivery for the next day. I couldn't be happier with the efficiency and service and will never go anywhere else again for my appliances! Thank you Don Paul for letting me enjoy the rest of my weekend!