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  • Beyond the valets, who were quite efficient, we had a truly underwhelming experience at the St. Francis and would never return. Hosting - 0 stars Incompetent and argumentative... They told us on the phone there was no wait and we should hurry over. Arrived in less than 10 minutes and told it was now a 35-minute wait (even though 1/3 of the place was empty) and we better plan on getting drinks in the bar, . We protested and they argued back that we took too long to arrive. We showed them our cell phone and yes, it was 7 minutes since we had spoken. They rolled their eyes and grudgingly gave us the huge bar table that was far too large for just the four of us. Should have just walked out right then. Seating - 0 stars Very dark with no lighting, no menu, and no server. Waited for a while in site of the host. Finally, went over to ask her for a couple of menus. It was so dark, had to use our cell phones to read the menu. After a squinting at them for a while, still no water & no server. We're about to flee this "Bermuda Triangle" experience, but the server finally shows up and apologizes profusely that this is not normally his section. OK - let's start again... Unfortunately, it did not improve much. Service - 2 stars Pleasant & helpful, but we were repeatedly forgotten. Our shared appetizer didn't show until the main courses arrived. Refills of water were slow and offers to refresh hour drinks didn't occur until we were nearly finished eating. Took ages to get the bill paid now that the place (about 90 minutes later) had finally filled up. Food - varied * Roasted Salmon "superfood" - 4 stars ($23) quinoa, avocado, soy beans, radish, sweet chile vinaigrette were a good combination of flavors. We enjoyed that dish. * Flatbread (which was like fluffy Boboli bread) - 2 stars ($13+ each) - Roasted vegetable version was severely lacking the vegetable toppings - Sausage version was heavy & greasy, and flatbread fell apart * Meatballs - 1 star ($15) Three dry, overcooked & overly spicy meatballs (and I normally like spice) Had heartburn all night ;-( Plus the garlic bread served with it was so hard, it was uneatable. We will not return.
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